Provider Referral FaxBack Sheet: If your regular provider, or a provider you wish to see is out of network, simply print out, complete, and fax us this handy form and our Network Development team will contact them.
Welcome to USA MCO Brochure: Filled with valuable information for new insureds.
Patient Satisfaction Survey Results : See the results of our Patient Satisfaction Survey.
For Texas Workers’ Compensation Forms and FAQ’s click here.
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Frequently Asked Questions
Q: How do I find benefit information or claim forms?
A: You will need to call your employer’s benefits office directly per the contact information found on your health insurance identification card. Find your insurer’s phone number on health insurance card or contact your employer’s human resource representative or your plan administrator.
Q: How can I refer my doctor?
A: USA MCO provides two simple methods for you to inform us of a provider referral.
Call USA at (800) USA-0820 to verbally nominate your provider or complete and submit the Provider Referral Fax Back Sheet above.
Q: What is a PPO?
A: A Preferred Provider Organization (PPO) is an open panel of contracted providers who offer services at a discount. A PPO allows you flexibility in seeking treatment without required referrals (unless specified in your benefit plan) while simultaneously offering substantial savings to you and your employer for covered medical services.